maintenance & repair

Service means responsibility: the banqtec maintenance-agreements

We offer various different maintenance agreements. To choose the kind of contract which suits you and your institute’s needs best is always an open possibility to you.

 

The maintenance-agreements differ primarily in price and response time. Whichever of them you choose, you will obtain one thing at any rate: a fast, qualified and effective service.

 

The maintenance-agreements on location at a glance

 

Premium-Service

  • The restart time of the affected machines is six hours at most.
  • The price includes travel, work time and components.

 

Full-Service

  • The response time in our full service is at most four hours.
  • The price includes travel, work time and components.

 

Next-Day-Service

  • The response time in our next day service is at most one working day.
  • The price includes travel, work time and components.

 

Inhouse-Service

  • You send us your defective systems and you will retrieve them after a short time. An ex ante exchange is also possible.
  • Or we also offer you the repair of your equipment at fixed prices following estimations.

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